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  • River Cottage Events Cancellation Policy

Below are the following timelines for when you can cancel or transfer your ticket:

• There is no option to refund, transfer or cancel your ticket one week or less before your booked event or course.

• From one to four weeks, we’ll put the tickets back on the website – if they re-sell online up to 24hrs before the event begins, we will transfer you or issue you with Gift Vouchers (with an admin fee of £25) but we cannot refund you.

• Given four week’s notice, we can transfer you with an admin fee, but we cannot refund.

• Given notice of sixteen weeks or more, we can transfer your booking without an admin fee or refund the booking total, with the £25 admin fee.

Further guidelines for your information

• Friends or family can always attend in your place, right up until 24hrs before the event begins. As our administrative hours are Monday-Friday 9am -5.30pm this timelines applies within those hours. You will need to provide us with the names, dietary requirements & contact number of anyone attending in your place. Whilst happy for friends or family to attend in your place, we cannot accept tickets which have been resold through other official ticket-selling websites.

• In the event of an illness (or family illness) preventing your attendance or the attendance of the party as a whole, we may require documentary evidence, in order for us to decide, at our discretion where we can be flexible with the cancellation policy.

• If you are buying the tickets as a gift, if in the event the recipient of the gift chooses to cancel or transfer, we will be in touch with you about how the cancellation policy applies. Please, in order to help you, make the recipient aware that there is a cancellation policy when you give them the tickets.

Catch & Cook only: If we have to cancel a date due to weather, we can only issue you with vouchers or transfer your booking. We will not be able to refund you, but we will not charge you the usual admin fee of £25.

We unfortunately cannot be held responsible for any travel or accommodation losses due to a cancellation.

If we have to cancel an event/course, we will try and offer you a new date. If we can’t get hold of you, after two weeks we will send you vouchers for a future event.