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Prize competitions - General terms and conditions

Date of posting: 13.03.15

1. Introduction

1.1. Welcome to (“Site”), which is a website provided by River Cottage Limited (referred to as “RCL”, “we”, “our” or “us” as applicable). You can find our contact details at the end of these terms and conditions.

1.2. These general terms and conditions apply to all competitions that we promote on the Site or in our newsletters (“Competitions”) together with any additional terms and conditions we set out on the Site or in an email newsletter relating to a specific Competition (“Competition Notice”), which we collectively refer to in these terms as “the Rules". If there are differences or discrepancies between these or any other term and conditions that we publish on the Site and a Competition Notice, the notice will prevail.

1.3. Unless stated otherwise, the promoter of a Competition is RCL. Please see our company and contact details under paragraph 11 at the end of this page. You can contact us in relation to any Competition or request a copy of the Rules by writing to us using those contact details. If you would like to receive a copy of the Rules by post, you will need to provide us with a stamped self-addressed envelope.

1.4. Please read the Rules carefully as by entering a Competition, you agree to be bound by them. We recommend that you print a copy of these terms and conditions and any Competition Notice for future reference.

1.5. Please visit the Competitions page to view the Competition Notices for current Competitions.

2. Eligibility

2.1. The opening and closing date for each Competition will be specified in the Competition Notice.

2.2. There is no purchase requirement to enter a Competition and there is no charge to register for use of the Site.

2.3. Competitions are open to all entrants who are over the age of 18 unless specified otherwise in the Competition Notice or these terms. You are not entitled to enter a Competition if you are under the age of 18.

2.4. You promise that by entering the Competition you are over the age of 18.

2.5. Employees (or members of the families or households of employees) of RCL, any company or organisation involved in the Competition or production of a television programme to which a Competition relates, any advertising agency or digital media or web services company connected with the Competition or any such person’s subsidiary or associated companies, are not eligible to enter a Competition.

2.6. Additional eligibility requirements may apply to a specific Competition, e.g. a valid passport, visas and/or driver’s licence will be required if the Competition prize includes travel outside the United Kingdom and/or car hire. These will be set out in the Competition Notice.

2.7. By entering the Competition, you promise that all information submitted by you is true, current and complete. We reserve the right to verify your eligibility to enter a Competition.

2.8. We reserve the right not to award a prize (and to select an alterative winner) if we are aware or have reasonable grounds to believe that a winner is not eligible.

3. Competition entries

3.1. Competition entries must be made in the manner and by the closing date and time specified in the Competition Notice. Failure to do so will disqualify the entry.

3.2. Unless stated otherwise in the Competition Notice, you may enter a Competition as many times as you like however where a winner has been selected and we discover or have reasonable grounds to believe the winner has used any software or automated process either to answer questions or to make bulk entries, we reserve the right to select an alternative winner. Any further winner will be selected on the same criteria as the original winner and will be subject to these Rules.

3.3. Your entry and any information submitted by you must be personal to and relate specifically to you. Entries on behalf of another person will not be accepted and joint submissions are not allowed.

3.4. You promise to us that your entry and all information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. If relevant, we reserve the right, but are not obliged, to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove that information.

3.5. Proof of posting or emailing cannot be accepted as proof of delivery. We cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of or unauthorised access to any Competition entries, or entries lost, damaged or delayed as a result of server functions, technical issues, virus, bugs or other causes outside our control.

3.6. We reserve the right to disqualify you and/or any or all of your Competition entries if we have reasonable grounds to believe that you have breached any of the Rules.

3.7 In the event that an entrant or their entry is disqualified from a Competition, we in our sole discretion may decide whether a replacement should be selected. In this event, any further entrants will be selected on the same criteria as the original entrant and will be subject to these Rules.

3.8 Please note that unless stated otherwise, we do not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material.

4. Selection of competition winners

4.1. Unless stated otherwise in the applicable Competition Notice:

  • where a Competition involves answering questions or where entry is by emailing or otherwise providing a name and/or contact details to us, winners will be selected at random from all correct entries;
  • where creative or artistic merit or other subjective criteria apply to entries, winners will be selected from all submitted entries by us or by judges authorised by us,

in each case with such selection being made within twenty-eight (28) days of the closing date specified in the Competition Notice.

4.2. Tie-breakers will be judged by us and, if required by law, by an independent adjudicator. In all matters, the decision of the judge(s) and us shall be final and no correspondence or discussion shall be entered into regarding such decision.

4.3. Prize winners will be notified in the manner and within the time specified on the Competition Notice (and may be contacted by us or our nominated supplier(s)). The address you provide with your Competition entry will be used to send any prizes so please make sure this is correct.

4.4. Return of any prize notification as undeliverable or failure to reply as specified in the notification (and within the time stated) may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded. If you would like to obtain a list of major prizewinners, please write to us with a request for a list naming the specific competition and provide a self-addressed envelope. The list will contain the names and counties of the major prizewinners for the competition you have specified.

4.5. Unless specified otherwise in the Competition Notice, prize winners will be notified by email (or via social media, where applicable) and asked to confirm a postal address within two weeks of receiving our notification. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

5. Prizes

5.1. Prizes are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value and reasonable equivalence at any time.

5.2. Prizes are awarded at our discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.

5.3. As our competitions are only open to people aged 18 and over, we reserve the right to request written proof of age of any winner.

5.4. Where a prize winner is unable to claim their prize due to a specific dietary or other requirement we may offer an alternative prize. Any alternative prize will be chosen by us and is offered at our discretion and subject to availability.

5.5. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses upgrades etc.) as the case may be, unless specifically stated, are the sole responsibility of the prize winner.

6. Our use of your competition entries

6.1. In consideration of us agreeing to consider entrants to a Competition, you now agree that we (and third parties authorised by us) may make any and all of your entries available on the Site and any other media, whether now known or invented in the future, which may include other internet sites, mobile, television and/or radio and that entries may be made available with or alongside advertising and/or sponsorship.

6.2. You now grant us (and third parties authorised by us) a non-exclusive, worldwide, irrevocable licence (for the full period of any rights in the entry) to use, display, publish, transmit, copy, make derivative works or podcasts from, edit, alter, store, re-format, sell and sub-license your entries for such purposes. You irrevocably and unconditionally waive all moral rights or similar rights you have in your entries.

6.3. We do not guarantee to use or otherwise make available any entry. We may also reject, edit, remove or disable access to entries for legal (e.g. entries that infringe the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons.

7. Our liability

7.1. We do not accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Competition or as a result of accepting any prize. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment or software, failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination of these, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the Competition.

7.2. Nothing shall exclude our liability for death or personal injury as a result of our negligence or for fraud or fraudulent misrepresentation or for any other liability that cannot be limited or excluded by applicable law.

8. Publicity and data protection

8.1. We reserve the right to use the names and locations of winners, their photographs and audio and/or visual recordings of them in any publicity and by submitting your entries and personal data to us in connection with a Competition you are consenting to use of your image, likeness and personal data for such purposes.

8.2. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent. Please see our Privacy policy for information regarding the personal data we collect and the purposes for which we use that data.

8.3. All personal and other data relating to entrants will be retained by us for a reasonable period after the Competition closes to assist us to operate competitions in a consistent manner and to deal with any queries on the Competition.

8.4. When entering a Competition, you will be given the option to sign up to our newsletter. If you would like to receive our newsletter please tick the box when prompted to opt in to join our mailing list. Please note this is entirely optional and you can still enter our Competitions without joining our mailing list.

9. Changes to a competition and these rules

9.1 We may change these terms from time to time. Any changes will take effect seven (7) days after the date of our email to you notifying you of a change or the date on which we post the modified terms on the Site, whichever is the earlier. Any changes shall not apply to the Rules relating to any Competition for which we have already published a Competition Notice.

9.2 We reserve the right to cancel or amend a current Competition or the applicable Rules without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside our reasonable control. We will notify you of such changes in accordance with paragraph 9.1.

10. Governing law and jurisdiction

10.1 The Competition and Rules will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

10.2 We make no representation that materials on the Site relating to this Competition are appropriate or available for use at other locations. Access to those materials from territories where their contents are illegal is strictly prohibited. If you access the Site outside of the United Kingdom, you are responsible for compliance with all local laws.

11. Company information and contact us

The Site is a provided by River Cottage Limited, a company incorporated in England, whose registered office address is:

River Cottage Limited, 44 – 46 Old Steine, Brighton, East Sussex, BN1 1NH

RCL’s registered company number is 04821666 and VAT registration number is 892208315. Please note that the above address is our legal address. Please use the following address for general correspondence:

River Cottage Limited, Trinity Hill Road, Axminster, Devon, EX13 8TB

You can find a detailed list of contact telephone numbers and email addresses for our departments and the River Cottage Canteens on the Contact Us page.